© 2026 x2i inc. All rights reserved.x2i Inc. ("blueclip," "we," "us," or "our") provides AI-powered operational intelligence, analytics, and automation solutions for warehouses, fulfillment centers, and supply chain operations.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website at blueclip.ai, use our platform, or otherwise interact with our services. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.
When you register for a blueclip account or interact with our sales team, we may collect your name, email address, job title, company name, phone number, and billing and payment information.
In the course of providing our platform, we process data that you upload or generate, including:
We process Customer Business Data solely to provide and maintain our services as described in your service agreement. blueclip acts as a data processor with respect to Customer Business Data, and you, as the customer, remain the data controller.
We automatically collect certain information about how you interact with our platform, including pages visited and features used, session duration and frequency of use, browser type and device information, IP address, and referring URL and navigation patterns. Usage data is collected in anonymized and aggregated form and does not include personally identifiable information.
We may record user sessions on our platform for the purposes of internal quality reviews, debugging, and improving the user experience. Session recordings may capture page interactions (clicks, scrolls, navigation) and visual representations of your screen as you use the platform. Sensitive fields such as passwords are automatically masked. Session recordings are used solely for internal product improvement and support purposes and are not shared with third parties beyond our sub-processors.
blueclip maintains a private, customer-specific knowledge layer ("Enterprise Memory") containing company rules, workflows, SOPs, constraints, terminology, and site-specific details used to improve agent intelligence. Enterprise Memory is isolated per customer, never shared across organizations, and can be updated, corrected, or removed at any time upon request.
We use cookies and similar technologies to maintain your session and authentication state, remember your preferences and settings, and understand aggregated usage patterns to improve our platform. See Section 10 for more detail.
When you contact us via email, support channels, or other communications, we collect the content of those communications along with associated metadata such as timestamps and sender information.
blueclip processes personal data on the following lawful bases under applicable data protection law:
We process your account information and customer business data as necessary to perform our contractual obligations, including providing access to the platform, processing your data, managing your account and user access, providing customer support, and issuing invoices.
We process certain data based on our legitimate interests, where those interests are not overridden by your rights and freedoms. These include analyzing anonymized and aggregated usage data to improve our platform, improving the quality and accuracy of our AI capabilities through analysis of anonymized and aggregated data, ensuring the security and integrity of our platform, and preventing fraud and abuse. We have conducted Legitimate Interest Assessments for our analytics and AI improvement processing activities. These are available upon request.
We process personal data where necessary to comply with applicable legal obligations, such as tax reporting, regulatory requirements, and responding to lawful requests from public authorities.
We use the information we collect to:
We do not sell your personal information or Customer Business Data.
We engage trusted third-party service providers (sub-processors) who assist us in operating our platform and delivering our services. These sub-processors process data on our behalf and are contractually bound to protect your information. Our sub-processors fall into the following categories:
A current list of sub-processors is available upon request by contacting privacy@blueclip.ai. We notify customers of material changes to our sub-processor list through the mechanisms described in our Data Processing Agreement.
When you connect blueclip to your systems (WMS, TMS, ERP, and others), data flows between blueclip and those systems as necessary to provide our services.
We may disclose your information if required to do so by law, in response to valid legal process (such as a court order or subpoena), or to protect the rights, property, or safety of blueclip, our customers, or the public.
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such transfer and any changes to this Privacy Policy.
We never share data with third parties for marketing or advertising.
blueclip supports multiple deployment models to meet your data residency and security requirements:
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
| Data Type | Retention Period |
|---|---|
| Account information | Duration of active subscription, plus 90 days after termination |
| Customer business data | Duration of active subscription; deleted within 90 days of account termination unless otherwise specified in your agreement |
| Usage analytics | Anonymized and aggregated; no personally identifiable information retained |
| Session recordings | Up to 1 year |
| Application and access logs | Up to 1 year |
| Communications data | 2 years from the date of the communication |
| Billing and payment records | As required by applicable tax and financial regulations |
Upon account termination, we delete or anonymize your data within the timeframes specified above. You may request earlier deletion by contacting privacy@blueclip.ai.
We implement appropriate technical and organizational measures to protect your personal data, including:
blueclip maintains SOC 2 Type I compliance. Our SOC 2 report and security documentation are available to customers upon request under NDA.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
If you are located in the EEA, you have the right to:
If you are located in the United Kingdom, you have equivalent rights to those listed in Section 8.1 under the UK General Data Protection Regulation and the Data Protection Act 2018. To lodge a complaint, you may contact the Information Commissioner's Office (ICO).
If you are located in Australia, you have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, including the right to access your personal information, request correction of inaccurate or incomplete information, and lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC).
If you are a California resident, you have rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act, including the right to:
If you are a resident of Virginia, Colorado, Connecticut, Texas, Florida, or other US states with comprehensive privacy legislation, you may have similar rights including the right to access, delete, and correct your personal data, as well as the right to opt out of targeted advertising and data sales. blueclip does not engage in targeted advertising or sell personal data.
To exercise any of these rights, please contact us at privacy@blueclip.ai. We will respond within the timeframe required by applicable law (typically 30-45 days depending on jurisdiction). We may need to verify your identity before processing your request. If you are an end user of a customer organization, we may direct you to contact your organization's administrator, as blueclip acts as a data processor on behalf of the customer.
blueclip is headquartered in the United States. Customer data is processed and stored in US-based data centers.
If you are located in the European Economic Area, your personal data will be transferred to the United States for processing. We protect these transfers through Standard Contractual Clauses (SCCs) as approved by the European Commission, the EU-US Data Privacy Framework where applicable, and contractual and technical safeguards that ensure an equivalent level of data protection.
If you are located in the United Kingdom, we protect international transfers through the International Data Transfer Addendum to the EU Commission Standard Contractual Clauses (UK Addendum), as issued by the Information Commissioner's Office.
If you are located in Australia, we ensure that overseas recipients of personal information comply with the Australian Privacy Principles or are subject to a substantially similar privacy regime, in accordance with APP 8 (cross-border disclosure of personal information).
blueclip offers a Data Processing Agreement (DPA) to customers that includes Standard Contractual Clauses and the UK Addendum for international transfers. You may request a copy of our DPA by contacting privacy@blueclip.ai.
We use essential cookies that are strictly necessary for the operation of our platform, including session cookies for authentication and login state, security cookies for CSRF protection and fraud prevention, and load balancing cookies for service reliability. Essential cookies cannot be disabled as they are required for the platform to function.
We use analytics tools that collect anonymized and aggregated data about feature usage and navigation patterns. No personally identifiable information is collected through analytics cookies.
We do not use advertising, marketing, or behavioral targeting cookies on our platform.
You may manage your cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use the platform.
The blueclip platform includes AI-powered features that automate analysis, generate insights, and assist with workflow automation. The following applies to our use of AI:
blueclip is a B2B enterprise platform and is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. For significant changes, we will provide additional notice via email or through the platform.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
blueclip Privacy
x2i Inc.
711 S Dearborn, Chicago, IL 60605, US
Email: privacy@blueclip.ai
Website: blueclip.ai
To report a security vulnerability or incident: security@blueclip.ai