© 2026 x2i llc dba blueclip. All rights reserved.These Terms of Service ("Terms") govern your access to and use of the services provided by x2i ("Company", "we", "us", "our"), including our software, website, cloud-based platform, integrations, and related services (collectively, the "Service"). By using or subscribing to the Service, you ("Customer", "you", "your") accept and agree to these Terms. If you do not agree, please do not use the Service.
Subject to these Terms and payment of all applicable fees, x2i grants Customer a non-exclusive, non-transferable, revocable right to access and use the Service for internal business operations, consistent with the Agreement and Documentation.
Customer agrees not to:
Customer may choose among: x2i Cloud (managed), Customer Cloud (dedicated), or On-Premise deployment. Deployment choice may impact data hosting, maintenance responsibilities, integrations, and support level.
We aim to maintain high availability of the Service. Scheduled maintenance will be communicated in advance. Emergency maintenance may occur as needed, with attempts to minimize disruption.
Support levels, response times, and scope will be defined in a separate Support Agreement or Order Form, if applicable.
Use and handling of Customer Data and Personal Data is governed by our separate Privacy Policy, which is hereby incorporated by reference.
Customer retains ownership of its data. x2i acts as data processor when handling Customer Data, following reasonable security, encryption, and isolation practices.
Both parties agree to maintain the confidentiality of non-public information disclosed in connection with the Service (e.g., data, processes, pricing, configurations). Confidential information will not be shared with third parties except as required to provide the Service or as required by law.
These Terms remain in effect while Customer has an active Account or subscription.
Customer may cancel the subscription in accordance with the termination terms defined in the Order Form.
x2i may suspend or terminate Service for breach of Terms, non-payment, or misuse.
Upon termination:
The Service is provided "as is" and "as available." x2i disclaims all warranties (express, implied, statutory), including merchantability, fitness for purpose, non-infringement, uninterrupted service, or data accuracy.
To the maximum extent permitted by law, x2i's total liability under these Terms shall not exceed the amount Customer paid for the Service in the 12 months prior to the claim. Under no circumstances will x2i be liable for lost profits, lost data, consequential or special damages, or other indirect losses.
Customer agrees to indemnify and hold harmless x2i and its personnel from any claims, liabilities, damages, or expenses resulting from Customer's misuse of the Service, or violation of laws or third-party rights.
Customer and Users must not use the Service for illegal, harmful, or abusive purposes. Prohibited uses include (but are not limited to): causing disruption, uploading malicious code, violating third-party rights, or using data unlawfully.
These Terms are governed by Delaware law. Any dispute arising from or in connection with these Terms will be submitted to the exclusive jurisdiction of the competent courts of Delaware.
x2i may modify these Terms occasionally. If material changes are made, we will notify Customer via email or in-app notice. Continued use after notice constitutes acceptance.
These Terms, together with the Privacy Policy, any Order Form, and/or any applicable Support Agreement or Data Processing Agreement, constitute the entire agreement between Customer and x2i on the subject.
If you have questions or concerns about these Terms, please contact:
x2i - Legal & Privacy Team
Email: hello@blueclip.ai